At Galaxy Holdings, ownership is a core driver of success. To recognize those who exemplify this mindset, the Galaxy Awards 2024 honored five Cultural Ambassadors who embody our values. In this first edition of Galaxy DNA, we introduce Ms. Phước Duyên, a leader in ownership, known for her dedication, initiative, and impact.

Could ownership be the key to accelerating your career?
In today’s rapidly evolving workplace, professionals who take ownership – going beyond assigned responsibilities to drive results – often climb the career ladder faster. A 2023 study by Harvard Business Review found that employees with an ownership mindset are twice as likely to be promoted within two years. Organizations thrive when individuals proactively seek solutions, take initiative, and contribute beyond their defined roles.
Ownership in Action – Turning Challenges into Growth
As Product Operations Manager at Galaxy Joy, Duyên knows that ownership fuels high-performance teams. To her, it’s more than delivering results – it’s about solving problems and anticipating customer needs proactively.
During a new feature launch, a system outage disrupted the customer experience. Though outside her direct responsibilities, Duyên and her team immediately analyzed data, collaborated with partners, and devised solutions – without waiting for other supports. Their proactive approach minimized disruption and strengthened cross-functional teamwork to prevent future issues.

Gặp gỡ Galaxy Joy’s Operation Team
Empowering Women in Tech: A Personal Perspective
As a woman in tech, Duyên takes pride in leveraging technology to drive meaningful change. Her journey inspires young professionals, especially women, to carve their own paths in the industry.

Advice for Young Professionals: Developing an Ownership Mindset
Want to develop an ownership mindset? Start here:
- Ask yourself daily: “What can I take ownership of beyond my current role?”
- Solve a problem before escalating it – act like a leader, not just a participant.
- Own your growth – choose one skill to improve this month and track progress.
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Galaxy DNA is a newsletter that highlights our corporate culture and celebrates outstanding employees, sharing a spirit of creativity and recognizing team contributions. Follow Galaxy DNA to meet inspiring individuals – the people shaping the future of Galaxy Holdings. Learn more about SkyJoy – Vietjet’s Customer Loyalty Program:https://skyjoy.vietjetair.com/ |