10 Professionals, 6 months of dedicated learning, and 32 professional certifications from Creatio – these figures mark a new milestone in Galaxy Connect and Galaxy Technology Services’ (GTS) journey to standardize their CRM consulting, development, and implementation capabilities, paving the way toward becoming an official global implementation partner of Creatio.
Recently, a team of 10 professionals from Galaxy Connect and Galaxy Technology Services (GTS) successfully earned 32 professional certifications issued by Creatio, including 15 Intermediate/Advanced certifications and 17 Basic certifications. The achievements span multiple competency areas, including No-code Project Manager, Solutions Consultant, Software Developer, Sales Specialist, and AI, reflecting specialized development pathways tailored to each role on the Creatio platform.
Behind these 32 certifications was an intensive 6-month training journey, featuring a continuous learning schedule and a substantial body of knowledge. Before taking the official certification exams, team members were required to complete the Self-Assessment Test on Creatio Academy to evaluate their competencies and qualify for the exams. For advanced certification levels, the journey also included practical assignments, requiring participants to directly develop and customize applications in a real-world testing environment.
Each role required a distinct set of competencies – from mastering technical foundations such as C#, JavaScript, and SQL for Software Developers to process design and modeling based on BPMN standards for No-Code specialists.
Role-specific training pathways enable team members to develop the specialized capabilities required to work effectively on the Creatio platform.
The 32 certifications represent more than a training milestone. They also recognize the team’s hands-on capabilities and technological proficiency, as each certification requires both specialized knowledge and the ability to solve practical business and technology challenges.
Creatio-standard capabilities enable the team to translate expertise into tangible value, strengthening credibility with partners while enhancing the effectiveness of customer experience transformation:
- Accelerated implementation (Time-to-Market): Enhanced capabilities in CRM solution design, customization, and delivery help shorten implementation timelines while minimizing technical errors.
- Optimized costs for businesses: A well-structured consulting and solution design process from the outset helps businesses minimize the risk of system disruption while reducing long-term maintenance and upgrade costs.
Ms. Nguyen Pham Tuyet Van – Director of Partnership, Galaxy Connect (second from left) – welcomed Creatio representatives during their visit and working session at the Fintech Hub (Saigon Marina IFC) in mid-July 2026, as part of efforts to further advance Vietnam’s CRM market.
Building on the milestone of becoming an official Creatio partner in 2025, Galaxy Connect, together with GTS, is progressively strengthening its team capabilities toward a strategic goal for 2027: to become Creatio’s exclusive distribution or implementation partner in Vietnam.
This milestone marks an important step in Galaxy Connect’s continued efforts to raise team standards, strengthen implementation capabilities, and deepen its partnership with Creatio. The contribution of GTS team members also demonstrates the power of cross-functional expertise across the Galaxy Holdings Digital Ecosystem, as its member companies join forces to pursue increasingly higher technology standards.
