Ho Chi Minh City – Recently, as part of the Cooperation Agreement Signing Ceremony between HDBank, Vietjet, Galaxy Holdings and Grab, held at Saigon Marina IFC, Galaxy Digital Holdings Co., Ltd. (Galaxy Holdings) and Grab Co., Ltd. (Grab) signed a cooperation agreement to develop customer rewards and benefits programs, opening new opportunities to connect digital platforms, services and offerings across their ecosystems.
Mr. Vu Quoc Anh, Standing Deputy CEO of Galaxy Holdings, and Ms. Vu Phuong Nga, Head of Financial Services and Business Development of Grab, represent their respective companies at the signing ceremony.
Under the agreement, Galaxy Holdings will represent three of its member companies – Galaxy Telecom, Galaxy Pay and Galaxy Joy – in advancing cooperation with Grab across three key areas: digital telecommunications, digital payments and customer loyalty.
Digital Telecommunications
Galaxy Telecom and Grab plan to collaborate on sim SkyFi packages, along with exclusive benefits for Grab employees and driver-partners. The partnership will also explore product distribution opportunities, promotional programs for Galaxy Telecom customers and joint marketing initiatives across relevant channels.
The cooperation may further extend into tourism by promoting Grab’s products and services to travelers through in-flight Wi-Fi connectivity, creating new touchpoints between air travel and ground transportation at their destinations.
Galaxy Telecom operates SkyFi, a mobile network offering 4G, 5G and eSIM services integrated with the Sovico Group ecosystem. The company is also responsible for integrating, managing and operating the telecommunications infrastructure supporting in-flight Wi-Fi across 120 Vietjet aircraft, bringing SkyFi’s “Always On” commitment to life and extending digital connectivity throughout the passenger journey.
Digital Payments
Galaxy Pay and Grab plan to explore integrating Galaxy Pay’s payment gateway into the Grab ecosystem, alongside developing SoftPOS and Loyalty SoftPOS solutions to expand cashless payment adoption and enhance customer experiences.
As the fintech arm of Galaxy Holdings, Galaxy Pay is a strategic partner providing comprehensive payment solutions for Vietjet Air and Vietjet SkyJoy. The company also deploys SkyPOS, a SoftPOS and Loyalty SoftPOS platform for HDBank, Vikki Digital Bank and other partners, serving millions of users.
Customer Loyalty
Galaxy Joy and Grab aim to strengthen customer engagement and expand member benefits through the integration of SkyJoy loyalty programs, reward point exchanges and cross-platform promotions.
Galaxy Joy currently has over 21 million member accounts and a network of more than 1,200 reward partner brands across Southeast Asia. Recognized among the world’s Top 100 Most Valuable Loyalty Programs, Galaxy Joy continues to strengthen its position in digital loyalty and lifestyle services.
The partnership with Grab reflects Galaxy Holdings’ commitment to leveraging the integrated capabilities of its digital ecosystem, connecting technology platforms and services to deliver solutions that address diverse customer needs.
From telecommunications and digital payments to customer loyalty, the collaboration is expected to create new touchpoints and bring greater convenience, connectivity and value to customers throughout their everyday journeys.
| Galaxy Holdings is Sovico Group’s Digital Technology – Data – AI Corporation, operating a digital ecosystem of eight member companies across digital infrastructure, payments, telecommunications, loyalty, omnichannel customer service and other technology-driven sectors. Galaxy Holdings also operates and connects two innovation ecosystems: Galaxy Innovation Hub at Saigon Hi-Tech Park and Fintech Hub at Saigon Marina IFC. Galaxy Holdings is committed to partnering with governments, businesses and industry stakeholders to enhance operational efficiency, accelerate innovation and create sustainable value. Learn more: https://galaxyholdings.co/ |
