Galaxy Connect

Your digital business Enabler through all in one customer touchpoint technology.

Our aim to help you leverage your digital business by providing end – to – end solutions over the whole digital customer journey. At Galaxy Connect, every single customer touchpoint from Online to Tele to Offline is a chance for us to improve our customer engagement and conversion probability. Riding on the trend of utilizing top-notch technologies, we achieved the capability of big data analysis to optimize your sales efficiency, while continuously enrich and improve your data usage performance.

Galaxy Connect

Giới Thiệu Galaxy Connect

Connection is Value

Closer. Faster.

Serve your customers, all at once.

Your digital business Enabler through all in one customer touchpoint technology.

Vision

All-in-one Customer Touch Point powered by AI with optimal OTO (Online – Tele – Offline) model for the best customer experience​

Mission

  • Online​ – To help all BUs grow their business through cutting edge Marcom technology​
  • Tele​ – Synchronizing all client services under 01 voice and optimizing operational cost.​
  • Offline​ – Grow Galaxy Holdings digital products through building the largest AI-enabled salesforce in Vietnam​.

Services

Our mandate is to become the growth engine for Sovico businesses that improves customer experience
01 Customer Center
02 Customer Engagement
03 Attract Customers

Our Companies

GALAXY HOLDINGS, as a Digital Technology Group, believes that people will live better lives in the Digital Era because digital connections help close the gap and create values to benefit people, community and society.

Galaxy Joy

Lifestyle
Galaxy Joy là hệ thống tích điểm đổi quà cho hội viên với 3 hệ thống chính bao gồm Galaxy ID, Core Loyalty và API tập trung hoá để quản lý dữ liệu, khả năng vận hành, quy chuẩn phát triển và tận dụng tài nguyên từ Sovico.

Galaxy One

Technology
Galaxy One focuses on developing innovative technology solutions to optimize and narrow the value chain gap between high-growth economic sectors in the ecosystem of Sovico Group.

Galaxy Pay

Finance
Galaxy Pay cung cấp các giải pháp tư vấn chiến lược, phát triển các dự án chuyển đổi số các công ty thành viên Galaxy Holdings và vận hành các dự án công nghệ mới.

Galaxy FinX

Fintech
Đơn vị phát triển fintech đang xây dựng tương lai của thị trường tiền tệ và ngân hàng