{"id":7514,"date":"2025-10-28T15:19:57","date_gmt":"2025-10-28T08:19:57","guid":{"rendered":"https:\/\/galaxyholdings.co\/?post_type=job&#038;p=7514"},"modified":"2026-07-09T11:49:12","modified_gmt":"2026-07-09T04:49:12","slug":"nhan-vien-cham-soc-khach-hang-hd-bank","status":"publish","type":"job","link":"https:\/\/galaxyholdings.co\/en\/job\/nhan-vien-cham-soc-khach-hang-hd-bank\/","title":{"rendered":"Nh\u00e2n Vi\u00ean Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng HD Bank"},"content":{"rendered":"<p><span style=\"font-size: 18pt; color: #0000ff;\"><strong>M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c:<\/strong><\/span><\/p>\n<ul>\n<li>Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng qua T\u1ed5ng \u0111\u00e0i, Email, Zalo, App, Facebook, Webchat\u2026<\/li>\n<li>T\u01b0 v\u1ea5n th\u00f4ng tin s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5, ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i, h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng, ch\u00ednh x\u00e1c.<\/li>\n<li>Ghi nh\u1eadn th\u00f4ng tin ch\u00ednh x\u00e1c, \u0111\u1ea7y \u0111\u1ee7 v\u00e0 chuy\u1ec3n ti\u1ebfp \u0111\u1ebfn c\u00e1c ph\u00f2ng ban li\u00ean quan trong tr\u01b0\u1eddng h\u1ee3p c\u1ea7n x\u1eed l\u00fd ph\u1ed1i.<\/li>\n<li>Th\u1ef1c hi\u1ec7n c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ecbnh k\u1ef3 v\u00e0 \u0111\u1ed9t xu\u1ea5t theo ph\u00e2n c\u00f4ng.<\/li>\n<li>C\u1eadp nh\u1eadt li\u00ean t\u1ee5c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, k\u1ecbch b\u1ea3n t\u01b0\u01a1ng t\u00e1c\u2026\u00a0nh\u1eb1m \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5.<\/li>\n<li>Tu\u00e2n th\u1ee7 ch\u1ec9 ti\u00eau ch\u1ea5t l\u01b0\u1ee3ng (KPI\/SLA), quy \u0111\u1ecbnh c\u1ee7a ng\u00e2n h\u00e0ng<\/li>\n<\/ul>\n<p><span style=\"font-size: 18pt; color: #0000ff;\"><strong>Y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c:\u00a0<\/strong><\/span><\/p>\n<ul>\n<li><b>T\u1ed1t nghi\u1ec7p THPT tr\u1edf l\u00ean<\/b><\/li>\n<li><b>Kh\u00f4ng y\u00eau c\u1ea7u kinh nghi\u1ec7m (\u0110\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o nghi\u1ec7p v\u1ee5)<\/b><\/li>\n<li>Gi\u1ecdng n\u00f3i d\u1ec5 nghe, kh\u00f4ng n\u00f3i ng\u1ecdng\/n\u1eb7ng gi\u1ecdng \u0111\u1ecba ph\u01b0\u01a1ng<\/li>\n<li>Th\u00e0nh th\u1ea1o vi t\u00ednh, x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng linh ho\u1ea1t<\/li>\n<li>C\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp ti\u1ebfng Anh c\u01a1 b\u1ea3n<\/li>\n<li>T\u00e1c phong chuy\u00ean nghi\u1ec7p, th\u00e1i \u0111\u1ed9 t\u00edch c\u1ef1c, ch\u1ecbu \u0111\u01b0\u1ee3c \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c<\/li>\n<\/ul>\n<p><strong>Th\u1eddi gian l\u00e0m vi\u1ec7c:<\/strong> Th\u1ee9 2 &#8211; Th\u1ee9 7 (t\u1eeb 08:00 \u0111\u1ebfn 17:00)<\/p>\n<p><span style=\"font-size: 18pt; color: #0000ff;\"><strong>Quy\u1ec1n l\u1ee3i:\u00a0<\/strong><\/span><\/p>\n<ul>\n<li class=\"ck-list-marker-bold\"><strong>Thu nh\u1eadp \u1ed5n \u0111\u1ecbnh t\u1eeb 7 \u2013 10 tri\u1ec7u \/ th\u00e1ng<\/strong><\/li>\n<li>C\u00f3 L\u01b0\u01a1ng c\u1ee9ng, ph\u1ee5 c\u1ea5p<\/li>\n<li>\u0110\u00e0o t\u1ea1o c\u00f3 l\u01b0\u01a1ng<\/li>\n<li>L\u00e0m vi\u1ec7c L\u1ec5 T\u1ebft l\u01b0\u01a1ng x3<\/li>\n<li>Tham gia \u0111\u1ea7y \u0111\u1ee7 ch\u1ebf \u0111\u1ed9 BHXH, BHYT, BHTN sau 2 th\u00e1ng<\/li>\n<li>Th\u01b0\u1edfng hi\u1ec7u su\u1ea5t h\u1ea5p d\u1eabn<\/li>\n<li>L\u1ec5, T\u1ebft c\u00f3 qu\u00e0<\/li>\n<li>Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 trang thi\u1ebft b\u1ecb l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i<\/li>\n<li>\u0110\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u0111\u1ea7y \u0111\u1ee7 ki\u1ebfn th\u1ee9c nghi\u1ec7p v\u1ee5 v\u00e0 k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n tr\u01b0\u1edbc khi l\u00e0m vi\u1ec7c<\/li>\n<li>M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i chuy\u00ean nghi\u1ec7p<\/li>\n<li>C\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn r\u00f5 r\u00e0ng<\/li>\n<li>Review k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c h\u1eb1ng n\u0103m<\/li>\n<\/ul>\n<p><span style=\"color: #0000ff;\"><strong>\u0110\u1ecba \u0111i\u1ec3m l\u00e0m vi\u1ec7c: <\/strong><\/span><span style=\"color: #0000ff;\">Galaxy Innovation Hub \u2013 D1 Khu C\u00f4ng Ngh\u1ec7 Cao, P. T\u0103ng Nh\u01a1n Ph\u00fa, Qu\u1eadn 9, TP.HCM<\/span><\/p>\n<p><span style=\"color: #0000ff;\">H\u1ed3s\u01a1 \u1ee9ng tuy\u1ec3n vui l\u00f2ng g\u1eedi \u0111\u1ebfn email:<b> talent@galaxyholdings.co<\/b><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c: Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng qua T\u1ed5ng \u0111\u00e0i, Email, Zalo, App, Facebook, Webchat\u2026 T\u01b0 v\u1ea5n th\u00f4ng tin s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5, ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i, h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng, ch\u00ednh x\u00e1c. Ghi nh\u1eadn th\u00f4ng tin ch\u00ednh x\u00e1c, \u0111\u1ea7y \u0111\u1ee7 v\u00e0 chuy\u1ec3n ti\u1ebfp \u0111\u1ebfn c\u00e1c ph\u00f2ng ban [&hellip;]<\/p>\n","protected":false},"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-7514","job","type-job","status-publish","hentry","company-galaxy-connect","field-non-tech","job_type-full-time","location-hcm"],"acf":[],"_links":{"self":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/job\/7514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/media?parent=7514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}