{"id":13616,"date":"2026-02-05T00:13:54","date_gmt":"2026-02-04T17:13:54","guid":{"rendered":"https:\/\/galaxyholdings.co\/?post_type=job&#038;p=13616"},"modified":"2026-02-05T00:13:54","modified_gmt":"2026-02-04T17:13:54","slug":"ux-designer-cum-product-insight-analyst","status":"publish","type":"job","link":"https:\/\/galaxyholdings.co\/en\/job\/ux-designer-cum-product-insight-analyst\/","title":{"rendered":"UX Designer (cum Product Insight Analyst)"},"content":{"rendered":"<p><span style=\"color: #0000ff;\"><strong>ABOUT THE ROLE:<\/strong><\/span><\/p>\n<p>We\u2019re looking for a Product person who focuses on UX Design with strong research ownership and solid product analytics literacy. You will drive discovery and insight work end-to-end: planning studies, synthesizing signals (research + behavior data), and translating them into clear recommendations and solution directions that squads can execute and measure.<\/p>\n<p><strong>This role sits inside Product Design to strengthen the discovery loop: signal \u2192 insight \u2192 recommendation \u2192 solution concept \u2192 validation<\/strong><\/p>\n<p><span style=\"color: #0000ff;\"><strong>WHAT YOU&#8217;LL OWN:<\/strong><\/span><\/p>\n<ul>\n<li><strong>UX research delivery<\/strong>: plan and conduct studies (surveys, interviews, usability tests), synthesis, and insight communication.<\/li>\n<li><strong>Insight-to-recommendation workflow<\/strong>: combine qualitative + behavioral\/product data to propose improvements proactively.<\/li>\n<li><strong>Storytelling &amp; visualization<\/strong>: deliver clear, visual, insight-driven decisions, data-informed narratives for stakeholders<\/li>\n<\/ul>\n<p><span style=\"color: #0000ff;\"><strong>KEY RESPONSIBILITIES:<\/strong><\/span><\/p>\n<p><strong>1) UX Research (core)<\/strong><\/p>\n<ul>\n<li>Design research approaches: objectives, methodology, sampling, scripts, discussion guides, and analysis plans.<\/li>\n<li>Conduct research activities: interviews, surveys, usability tests, concept tests, and continuous feedback loops.<\/li>\n<li>Synthesize findings into actionable insights: user needs, pain points, motivations, and opportunity sizing.<\/li>\n<li>Collaborate with Designers\/PMs to turn findings into solution directions and measurable hypotheses.<\/li>\n<\/ul>\n<p><strong>2) Product &amp; Data Analytics (product-focused)<\/strong><\/p>\n<ul>\n<li>Use analytics tools to monitor and analyze key product metrics: activation, retention, funnel conversion, feature adoption, drop-off points.<\/li>\n<li>Build or maintain dashboards\/reports to track product health and key initiatives.<\/li>\n<li>Evaluate campaign and experiment performance (where applicable) to identify growth and UX opportunities.<\/li>\n<li>Support segmentation and journey analytics (e.g., user cohorts, behavior patterns). (Advanced modeling is not the focus.)<\/li>\n<\/ul>\n<p><strong>3) Product insights &amp; recommendations (proactive)<\/strong><\/p>\n<ul>\n<li>Combine quant + qual insights to propose UX\/product improvements and prioritize opportunities with clear rationale.<\/li>\n<li>Create insight deliverables that are stakeholder-ready: concise, visual, and decision-oriented.<\/li>\n<li>Support post-launch evaluation: did it work, for whom, why\/why not, and what to do next.<\/li>\n<\/ul>\n<p><strong>4) UIX design (to communicate solutions)<\/strong><\/p>\n<ul>\n<li>Create low-to-mid fidelity wireframes\/flows or annotated concepts to communicate solution intent.<\/li>\n<li>Partner with designers to refine final UX\/UI details and ensure design system consistency.<\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\"><span style=\"font-size: 18pt; color: #0000ff;\"><strong><span class=\"rnc2Gd\">Job requirements:<\/span><\/strong><\/span><\/h2>\n<p><span style=\"color: #0000ff;\"><strong>Must-have:<\/strong><\/span><\/p>\n<ul>\n<li>2\u20135+ years experience as UX Designer \/ UX Researcher \/ Product Designer (research-heavy), or Product Insight roles with strong UX craft.<\/li>\n<li>Strong research skills: study design, moderation, survey design, usability testing, synthesis frameworks, and insight reporting.<\/li>\n<li>Solid understanding of product metrics and user journeys: funnels, cohorts, activation\/retention, and behavioral analysis.<\/li>\n<li>Proficiency with analytics and reporting tools (e.g., GA4 \/ Amplitude \/ Mixpanel \/ Metabase \/ Firebase \/ Adjust or equivalents).<\/li>\n<li>Strong storytelling and visualization skills can turn messy signals into clear narratives and recommendations.<\/li>\n<li>Comfortable working cross-functionally and pushing for clarity in ambiguous situations.<\/li>\n<li>A portfolio or case studies that clearly demonstrate your research process, methods, and how insights inform product decisions.<\/li>\n<li>Open-minded and collaborative, with a strong knowledge-sharing mindset.<\/li>\n<li>A good listener, able to receive and act on constructive and unexpected feedback.<\/li>\n<li>Familiarity with experimentation concepts (A\/B testing basics, interpreting results, limitations).<\/li>\n<\/ul>\n<p><span style=\"color: #0000ff;\"><strong>Recommended to have as a big plus:<\/strong><\/span><\/p>\n<ul>\n<li>Experience in loyalty, travel, fintech, e-commerce, subscription, or partner ecosystems.<\/li>\n<li>Basic SQL knowledge.<\/li>\n<li>Comfortable building insight workflows with tools like Jira \/ Lark Base (or similar).<\/li>\n<\/ul>\n<p><span style=\"color: #0000ff;\"><strong>What success looks like:<\/strong><\/span><\/p>\n<ul>\n<li>Discovery and research becomes more consistent: squads have clearer problem framing and fewer \u201copinion wars.\u201d<\/li>\n<li>Leaders and squads get timely, decision-ready insight updates (not just raw data or raw findings).<\/li>\n<li>Improvements are measurable: initiatives ship with clear hypotheses + metrics and get evaluated post-launch.<\/li>\n<li>The product team develops a shared understanding of users, journeys, and which levers move outcomes.<\/li>\n<\/ul>\n<p><span style=\"font-size: 18pt; color: #0000ff;\"><strong>BENEFITS:<\/strong><\/span><\/p>\n<ul>\n<li>Competitive salary package (Base salary and performance bonuses).<\/li>\n<li>Probation period salary is 100% of the official salary.<\/li>\n<li>Comprehensive health and accident insurance.<\/li>\n<li>15 days of annual leave.<\/li>\n<li>Provision of work equipment (Macbook\/ Laptop, mouse, monitor, etc.).<\/li>\n<li>A creative and modern working environment.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\"><span style=\"font-weight: 400;\">Working location: <\/span><b>Galaxy Innovation Hub \u2013 D1 Hi Tech Park, District 9, HCMC<\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\"><span style=\"font-weight: 400;\">Kindly send your CV to: <\/span><b>talent@galaxyholdings.co\u00a0<\/b><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ABOUT THE ROLE: We\u2019re looking for a Product person who focuses on UX Design with strong research ownership and solid product analytics literacy. You will drive discovery and insight work end-to-end: planning studies, synthesizing signals (research + behavior data), and translating them into clear recommendations and solution directions that squads can execute and measure. This [&hellip;]<\/p>\n","protected":false},"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-13616","job","type-job","status-publish","hentry","company-galaxy-joy","field-tech-en","job_type-full-time-en","location-ho-chi-minh"],"acf":[],"_links":{"self":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/job\/13616","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/media?parent=13616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}