{"id":13548,"date":"2026-01-22T10:50:57","date_gmt":"2026-01-22T03:50:57","guid":{"rendered":"https:\/\/galaxyholdings.co\/?post_type=job&#038;p=13548"},"modified":"2026-06-10T11:23:11","modified_gmt":"2026-06-10T04:23:11","slug":"nhan-vien-cham-soc-khach-hang-vietjet-air","status":"publish","type":"job","link":"https:\/\/galaxyholdings.co\/en\/job\/nhan-vien-cham-soc-khach-hang-vietjet-air\/","title":{"rendered":"Nh\u00e2n Vi\u00ean Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng VietJet Air"},"content":{"rendered":"<p><span style=\"font-size: 18pt; color: #0000ff;\"><b>M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c:<\/b><\/span><\/p>\n<ul>\n<li>Ti\u1ebfp nh\u1eadn cu\u1ed9c g\u1ecdi \/ y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng ho\u1eb7c \u0111\u1ea1i l\u00fd li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5 c\u1ee7a\u00a0<strong>Vietjet Air.<\/strong><\/li>\n<li>H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng trong c\u00e1c nhu c\u1ea7u nh\u01b0: \u0111\u1eb7t v\u00e9, thay \u0111\u1ed5i chuy\u1ebfn bay, c\u1eadp nh\u1eadt d\u1ecbch v\u1ee5 b\u1ed5 sung, h\u1ed7 tr\u1ee3 th\u00f4ng tin h\u00e0nh tr\u00ecnh.<\/li>\n<li>Gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc li\u00ean quan \u0111\u1ebfn ch\u00ednh s\u00e1ch d\u1ecbch v\u1ee5, quy tr\u00ecnh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5, c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh tr\u01b0\u1edbc \u2013 trong \u2013 sau chuy\u1ebfn bay.<\/li>\n<li>H\u1ed7 tr\u1ee3 x\u1eed l\u00fd c\u00e1c ph\u1ea3n h\u1ed3i, khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 chuy\u1ec3n ti\u1ebfp \u0111\u1ebfn b\u1ed9 ph\u1eadn li\u00ean quan khi c\u1ea7n.<\/li>\n<li>C\u1eadp nh\u1eadt v\u00e0 ghi nh\u1eadn \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin kh\u00e1ch h\u00e0ng tr\u00ean h\u1ec7 th\u1ed1ng theo \u0111\u00fang quy tr\u00ecnh.<\/li>\n<li>Ch\u1ee7 \u0111\u1ed9ng t\u01b0 v\u1ea5n \/ gi\u1edbi thi\u1ec7u c\u00e1c d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p theo nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<li>G\u00f3p ph\u1ea7n n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 th\u00f4ng qua vi\u1ec7c ghi nh\u1eadn ph\u1ea3n h\u1ed3i th\u1ef1c t\u1ebf.<\/li>\n<li>Th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c theo ph\u00e2n c\u00f4ng c\u1ee7a qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp.<\/li>\n<\/ul>\n<p><strong><span style=\"font-size: 18pt; color: #0000ff;\">\u00a0Y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c:<\/span><\/strong><\/p>\n<ul>\n<li>T\u1ed1t nghi\u1ec7p t\u1eeb\u00a0<strong>THPT tr\u1edf l\u00ean<\/strong>.<\/li>\n<li><strong>Kh\u00f4ng y\u00eau c\u1ea7u kinh nghi\u1ec7m<\/strong>, s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n tr\u01b0\u1edbc khi l\u00e0m vi\u1ec7c.<\/li>\n<li>Ti\u1ebfng Anh giao ti\u1ebfp t\u1ed1t\u00a0<strong>(Line EN)<\/strong><\/li>\n<li>C\u00f3 k\u1ef9 n\u0103ng\u00a0<strong>giao ti\u1ebfp t\u1ed1t<\/strong>, gi\u1ecdng n\u00f3i r\u00f5 r\u00e0ng, d\u1ec5 nghe.<\/li>\n<li>Y\u00eau th\u00edch c\u00f4ng vi\u1ec7c trong l\u0129nh v\u1ef1c:<strong>Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \/ D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \/ Call Center \/ T\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng<\/strong><\/li>\n<li>C\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c theo\u00a0<strong>ca xoay linh ho\u1ea1t<\/strong><\/li>\n<li>C\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c xoay ca (8 ti\u1ebfng\/ng\u00e0y, 6 ng\u00e0y\/tu\u1ea7n, ngh\u1ec9 1 ng\u00e0y b\u1ea5t k\u1ef3).<\/li>\n<li>S\u1eb5n s\u00e0ng l\u00e0m ca \u0111\u00eam v\u00e0 c\u00e1c ng\u00e0y L\u1ec5, T\u1ebft n\u1ebfu \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u.<\/li>\n<li><strong>Th\u1eddi gian l\u00e0m vi\u1ec7c: L\u00e0m ca xoay 24\/7 \u2013 8 ti\u1ebfng\/ng\u00e0y, 6 ng\u00e0y\/tu\u1ea7n (ngh\u1ec9 lu\u00e2n phi\u00ean).<\/strong><\/li>\n<li><strong>Ca l\u00e0m vi\u1ec7c:<\/strong> L\u00e0m vi\u1ec7c xoay ca linh \u0111\u1ed9ng theo c\u00e1c khung gi\u1edd d\u01b0\u1edbi \u0111\u00e2y:\n<ul>\n<li><em>Ca 1: t\u1eeb 06:00 \u0111\u1ebfn 15:00;<\/em><\/li>\n<li><em>Ca 2: t\u1eeb 07:00 \u0111\u1ebfn 16:00;<\/em><\/li>\n<li><em>Ca 3: t\u1eeb 08:00 \u0111\u1ebfn 17:00;<\/em><\/li>\n<li><em>Ca 4: t\u1eeb 09:00 \u0111\u1ebfn 18:00;<\/em><\/li>\n<li><em>Ca 5: t\u1eeb 10:00 \u0111\u1ebfn 19:00;<\/em><\/li>\n<li><em>Ca 6: t\u1eeb 11:00 \u0111\u1ebfn 20:00;<\/em><\/li>\n<li><em>Ca 7: t\u1eeb 12:00 \u0111\u1ebfn 21:00;<\/em><\/li>\n<li><em>Ca 8: t\u1eeb 13:00 \u0111\u1ebfn 22:00;<\/em><\/li>\n<li><em>Ca 9: t\u1eeb 22:00 \u0111\u1ebfn 07:00 (C\u00f3 ph\u1ee5 c\u1ea5p)<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong><span style=\"font-size: 18pt; color: #0000ff;\">Ph\u00fac l\u1ee3i:<\/span><\/strong><\/p>\n<ul>\n<li>Thu nh\u1eadp \u1ed5n \u0111\u1ecbnh t\u1eeb 8 \u2013 12 tri\u1ec7u \/ th\u00e1ng<\/li>\n<li>C\u00f3 L\u01b0\u01a1ng c\u1ee9ng<\/li>\n<li>C\u00f3 Ph\u1ee5 c\u1ea5p c\u01a1m, ph\u1ee5 c\u1ea5p ca \u0111\u00eam<\/li>\n<li>L\u00e0m vi\u1ec7c L\u1ec5 T\u1ebft l\u01b0\u01a1ng x3<\/li>\n<li>Tham gia \u0111\u1ea7y \u0111\u1ee7 ch\u1ebf \u0111\u1ed9 BHXH, BHYT, BHTN<\/li>\n<li>H\u1ecdc vi\u1ec7c 1 th\u00e1ng c\u00f3 l\u01b0\u01a1ng (kh\u00f4ng m\u1ea5t ph\u00ed)<\/li>\n<li>Th\u1eed vi\u1ec7c 1 th\u00e1ng<\/li>\n<li>Th\u01b0\u1edfng hi\u1ec7u su\u1ea5t h\u1ea5p d\u1eabn<\/li>\n<li>L\u1ec5, T\u1ebft c\u00f3 qu\u00e0<\/li>\n<li>Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 trang thi\u1ebft b\u1ecb l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i<\/li>\n<li>\u0110\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u0111\u1ea7y \u0111\u1ee7 ki\u1ebfn th\u1ee9c nghi\u1ec7p v\u1ee5 v\u00e0 k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n tr\u01b0\u1edbc khi l\u00e0m vi\u1ec7c<\/li>\n<li>M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i chuy\u00ean nghi\u1ec7p<\/li>\n<li>C\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn r\u00f5 r\u00e0ng<\/li>\n<li>Review k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c h\u1eb1ng n\u0103m<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\"><span style=\"font-weight: 400;\">\u0110\u1ecba \u0111i\u1ec3m l\u00e0m vi\u1ec7c: <strong>345 Ph\u1ea1m V\u0103n B\u1ea1ch, Ph\u01b0\u1eddng T\u00e2n S\u01a1n, TP.HCM<\/strong><\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\"><span style=\"font-weight: 400;\">Vui l\u00f2ng g\u1eedi CV v\u1ec1: <\/span><strong>talent@galaxyholdings.co\u00a0<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c: Ti\u1ebfp nh\u1eadn cu\u1ed9c g\u1ecdi \/ y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng ho\u1eb7c \u0111\u1ea1i l\u00fd li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5 c\u1ee7a\u00a0Vietjet Air. H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng trong c\u00e1c nhu c\u1ea7u nh\u01b0: \u0111\u1eb7t v\u00e9, thay \u0111\u1ed5i chuy\u1ebfn bay, c\u1eadp nh\u1eadt d\u1ecbch v\u1ee5 b\u1ed5 sung, h\u1ed7 tr\u1ee3 th\u00f4ng tin h\u00e0nh tr\u00ecnh. Gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc [&hellip;]<\/p>\n","protected":false},"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-13548","job","type-job","status-publish","hentry","company-galaxy-connect","field-non-tech","job_type-full-time","location-hcm"],"acf":[],"_links":{"self":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/job\/13548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/galaxyholdings.co\/en\/wp-json\/wp\/v2\/media?parent=13548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}